Support

How can we help?

Helps us help you: your phone model, the iOS version and a screenshot of what the app shows.

The rig

Which phones fit?

22 models: iPhone 16 to 18 Pro Max, Galaxy S25 and S26, Pixel 10 and 11. The phone list has all of them, each in 3D.

Can I keep my case on?

Yes, if it's up to about 2 mm thick. Without a case, clip in the thin liner that comes with the kit.

How do I put it together?

The frame clicks together by hand: no screws, no glue, no tools. Each pin snaps into its hub with a clear click, so you can feel when a joint sits.

Do I need the LED add-on?

Not in a normally lit room: the app uses the phone's torch at low power. The add-on (+€25) clips two USB light bars on at 45° left and right, which helps on a dark desk or with glossy paper. Don't put a lamp straight above the mat; that's where glare comes from.

A part broke. What now?

The kit has a set of spare clips and pins. If something else breaks within two years, email support@hoverscan.dev with a photo and we'll send a new part for free.

Can I print it myself?

Yes, the STL files cost €12. All parts print in PETG without supports, about 0.6 kg for one rig. The tallest bar stands 232 mm high on the plate, so you need at least 235 mm of build height. The app unlock is not included with the files.

The app

Which iPhones does the app run on?

Any iPhone with iOS 26. File names come out best on iPhones with Apple Intelligence; on others a simpler reader takes over.

Is there an Android app?

It's in development. The Galaxy and Pixel cradles are ready now, and any document scanner app works in the rig until then.

How do I connect Nextcloud?

In Nextcloud, open Settings → Security and create an app password. In the app, open Settings and enter the server address (https://…), your user name and that app password. Scans go into the folder Belege unless you pick another.

The app doesn't scan. What's wrong?

Run Calibrate once with a blank A4 sheet in the middle of the mat; that sets the zone the app watches. Then check that the receipt lies inside the dashed band and nothing moves above it. A banner at the top always says what the app is waiting for.

What does the unlock cost?

€5.99 once, no subscription. It's included with every printed kit as a code. The free app scans with a tap.

Do my receipts leave the phone?

Only as the PDF you upload to your own server. We never see them. Details are in the privacy policy.

Buying

Where can I buy it?

Soon on Etsy (printed kit, LED add-on), Printables (STL files) and here on hoverscan.dev. Email us and we'll write when it's out.

What's in the box?

All frame parts flat-packed, the cradle and liner for your phone, a dark matte A3 mat, spare clips and pins, and the code for the app unlock. No electronics, no phone.